Introduction

This Privacy Policy explains how Campus Ventures, LLC ("we," "us," or "our") collects, uses, shares, and protects information about you when you use our website and services. We respect your privacy and are committed to protecting your personal information in compliance with applicable data protection laws.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services. This may include:

• Personal Information Provided by You
  • Contact Information: Full name, email address, phone number.
  • Personal Identification: Gender, date of birth.
  • Travel Details: Frequent flyer number, known traveler number, specific flight information (travel dates, times, origins, destinations, etc.).
• Payment Information

  Credit card or payment details for purchase processing (handled by third-party payment processors, as described below).

• Automatic Information
  • Cookies and Tracking Data: We may use cookies to help users log in and for analytics purposes. Cookies and similar technologies may collect information such as IP address, browser type, and pages visited. You may adjust your browser settings to refuse cookies, but this may limit some functionalities on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and Managing Bookings: To process payments, confirm bookings, and provide booking-related information.
• Service Improvement: To understand how users interact with our website, allowing us to enhance our website functionality and user experience.
• Customer Support: To communicate with you regarding your bookings, respond to inquiries, and provide support.
• Marketing and Communications: To send you promotional materials or updates, with your consent, where applicable.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We work with third-party service providers to assist in processing payments, managing bookings, analytics, and email communications.
• Airlines and Travel Partners: To facilitate bookings, we share necessary information with airlines and other travel providers, such as your name, travel dates, and frequent flyer numbers.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your data seriously. Campus Ventures, LLC uses reasonable security measures, including encryption and access controls, to protect your personal information. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security. If you believe your account or information has been compromised, please contact us immediately.

Sensitive Data Handling: For certain travel bookings, we collect Known Traveler Numbers (KTNs) and Frequent Flyer Numbers (FFNs) as part of your travel profile. These numbers are stored with enhanced security measures to protect their confidentiality. Access to these identifiers is limited to essential personnel and systems as required to complete your booking and is transmitted securely to travel providers.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of personal information where legally permitted.
• Restriction and Objection: Restrict or object to the processing of your personal information under certain conditions.
• Data Portability: Request to receive a copy of your personal information in a commonly used format.

To exercise these rights, please contact us at support@jumpseatapp.com. We may ask you to verify your identity before processing your request.

California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information.

To make a request under the CCPA, please contact us at support@jumpseatapp.com. We will verify your request and respond within the timeframes required by law.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enable login functionality and for analytics purposes (e.g., using PostHog). These technologies may collect information about your interactions with our website, such as IP address, browser type, and pages visited. You can control your cookie settings through your browser, but please note that some parts of our website may not function properly if cookies are disabled.

8. Children's Privacy

Our services are not intended for minors. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will delete it as soon as possible. Please contact us if you believe we have any information from or about a minor.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: